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Since 2015, it has been a legal requirement (according to the Disability Discrimination Act 1992) that all online Word and PDF documents published by government can be read, using assistive technologies, by people who are blind or have low vision. All levels of government and agencies funded by or working for government or councils, must meet at least WCAG 2.0 Level AA standards.


In 2020, Olivia Wroth and Wendy Farley launched Accessibility Matters – a business devoted to making PDF and Word documents accessible. Visit our website to find out more:

We follow 'plain English' principles for all text. We can also edit and redesign documents into ‘easy English’ to meet accessibility guidelines for people with reading and intellectual disabilities. This includes editing content into simple English as well as changing layouts to be simpler to read and easy to understand.

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